FAQs

City Walk is an open, design-inspired lifestyle destination in Dubai, nestled in a prestigious neighbourhood on Al Safa Street, just north of Sheikh Zayed Road and south of Jumeirah Beach Road. The destination is only a short drive from the Burj Khalifa/Dubai Mall Metro Station and is accessible from Sheikh Zayed road, via exit D71 towards Jumeirah.

In case of assistance, please reach out to our customer service representatives by calling our help line at (+971 4 590 5090)

City Walk is a family-friendly hub that seamlessly combines living, shopping, entertainment, hospitality, and wellness options within one integrated space to offer visitors a unique sense of community and comfort. Designed to evolve as a city within a city, the destination has emerged as the preferred lifestyle choice for residents and tourists looking for a sophisticated place to shop, dine, socialize and spend quality time in a serene ambience in the heart of the city.

City Walk is home to a number of world-class entertainment offerings such as Coca Cola Arena, Brass Monkey, The Green Planet, Roxy Cinemas, NoWayOut and The Backgammon Club.

For visitors looking to stay in the heart of the city, La Ville Hotel & Suites are within a sociable setting that has a relaxed vibe, offering chic hospitality that complements Dubai’s innovative leisure and entertainment choices. Also available is the Rove Hotel, which offers a lot of details worth photographing and sharing on Instagram, and this hotel is expected to attract both business and vacation travelers.

C2 Licensed District at City Walk offers 11 licensed restaurants that include Baku Café, Brass Monkey, Daikan Izakaya, L'Antica Pizzeria Da Michele, La Serre, Mythos Urban Greek Eatery, Nola Bijou Bistro, Nox, Primi Cucina Italiana, and Rare Cocktail Bar & Modern Brasserie.

Properties in City Walk consist of 34 tall, mid-rise residential buildings that are complemented with a major commercial strip, hosting exclusive shops, dining options and leisure activities built around the residential avenues. For more information, kindly contact 800 MERAAS (800-637227)

City Walk is home to Canadian University Dubai (CUD), which provides talented students with a pathway to North America's top-tier higher education. Known for its academic excellence, CUD offers an exceptional opportunity to receive a world-class education in a globally renowned city. For those considering nursery options for their toddlers, Honey Bee Nursery is an excellent choice. They are dedicated to providing the best care and fostering an environment where children can learn, develop, and build self-confidence. If you're an Emirati looking to study administration, the Mohammed Bin Rashid School of Government is an ideal institution. MBRSG was launched in 2005 under the patronage of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister, and Ruler of Dubai. Renowned for its contributions to the field, as it plays a crucial role in shaping future leaders in administration.

A list of amenities are available at City Walk that include ATM Machines, Baby changing facilities, baby strollers, mobile charging stations, prayer rooms, valet parking, wheel chairs, car wash, electric vehicle charging stations, first aid and free Wi-Fi.

A list of services include Smart police station, flower shops, banks, pharmacies, dental clinics, cosmetic and aesthetic clinics, medical clinics, wedding boutiques, tailoring services, electronics repairs and more.

Retail stores are open on Monday to Friday 10 AM to 10 PM and Saturday & Sunday 10 AM to 11 PM. Restaurant & Cafes are open on Monday to Friday 10 AM to 11 PM and Saturday & Sunday 10 AM to 12 AM. Please note that timings are subject to change during public holidays.

Visitors receive free parking for the first hour of their visit. Every additional hour after will be charged at AED 5. Visitors of Roxy Cinemas and The Green Planet only can validate their parking ticket. At The Boulevard in City Walk, visitors to receive free parking for the first 30 minutes of their visit. Every additional hour after will be charged at AED 20. Alternatively, if you spend a minimum of AED 50 at any one of the participating restaurants, retail, wellness or entertainment options, you can validate your parking for the first three hours – making it absolutely free. Please note that parking fees apply during weekends on concert days at Coca-Cola Arena.

In order to validate your parking token, you cannot use the bills from your spend at carts, vans or kiosks across City Walk.

After the parking validation period ends, there is no additional grace period for customers, and charges will apply immediately.

The Parking Pay Machines in the basement at City Walk accept cash up to AED 200 and cards.The Parking Pay Machines at The Boulevard in City Walk only accept cash.

Yes, the parking pay machines provide change.